Ask AI

Ask the room’s AI assistant by voice or in the chat, and choose how its answers are shown: read aloud, text only or one line.

The answer is posted in the chat with an AI badge and read aloud. You need to allow it first with Ask the AI by voice. Ask AI only shows in rooms where the assistant answers you. The assistant is for people 18 and over. Guests and teen accounts can’t use it, and neither can an account that is in the Space only through a pass: KeyUp says Only members of this Space can use the assistant.

Ask AI

Phone

Tap the Ask AI chip next to the talk style. The first time you see Ask the assistant with Allow. If Transcribe my voice is off, the sheet says Allow turns it on too.
Ask your question. The button turns violet, Asking. Tap Stop to cut an answer short.

The room screen while asking: the violet Asking button and the assistant’s answer in the chat with an AI badge. — Ask AI.

The Talk tab in #dispatch: You, Priya and Sam at the top with 3 here, Priya’s last message, a grey Mic off button that says Hold to talk, and the Hold, Tap, Raise and Open mic switch with Sound on and Chat under it. — The Talk tab, ready to talk.

Watch

Swipe up, Ask AI. It says Allow in Privacy until you turn on Settings › You › Privacy › Ask the AI by voice.

Web app and iPhone

Tap Ask AI on the room card. The first time you see Ask the assistant with Allow and Not now; tap Allow and ask your question. Or type @ai and your question in the room chat, or say the wake phrase first when the Space has it on: “Hey” and the assistant’s name, like “Hey Max, what’s next?”. An assistant with the default name answers to “Hey Assistant”.
The switch is You › Privacy and AI › Ask the AI by voice.

Ask in the chat

In any room chat, type @ai and your question, for example “@ai which door is free?”. This works whatever the assistant is called.
You can also use its name, for example “@Max where do we meet?”.
The answer appears in the chat under your question and is read aloud.
When the answer used the web or gives a link, with any provider, lookups on or off, a second message follows it that starts with Sources: and lists up to three links. It is shown in the chat and never read aloud.
If you can’t ask, only you see a short note, for example “There’s no assistant in this room.”

Reminders

A sentence that starts with remind me is a reminder, not a question for the assistant. KeyUp sets it, answers only you, and never sends it to the AI provider or posts it in the room. See Reminders.

Ask with the wake phrase

When the Space has Answer to a wake phrase on, start a talk with the phrase, for example “Hey Max, which door is free?”.
The room shows how to ask: Say "Hey Max, ..." or type @ai, or Type @ai to ask when the wake phrase is off. Use the name your assistant has in that room, not always “Max”.

AI answers: read aloud, text only or one line

Read aloud: answers show in the chat and are read aloud on this device. Text only: they show in the chat and this device doesn’t read them. One line: they show as one line you tap to read and aren’t read aloud, on all your devices. Read aloud is set per device; One line follows your account.

Phone

You › Privacy and AI › AI answers: Read aloud, Text only or One line.

You › Privacy and AI: Replay and transcripts (On for Replay only), Customize, Ask the AI by voice, AI answers (Read aloud, Text only, One line), the translations line and Advanced. — Privacy and AI.

Watch

Settings › You › Privacy › Read AI answers aloud for this watch. With One line on, it says Off while AI answers is One line.

Web app and iPhone

You › Privacy and AI › AI answers as one line. There is no read-aloud switch on the web.

Good to know

When the assistant gives a link, KeyUp shows it under Sources after the answer, also when web lookups are off and with an OpenAI compatible provider.
Turning on Ask the AI by voice also turns on Transcribe my voice, because your question is turned into text, and it says so: “Also turns on Transcribe my voice, so your questions can be turned into text. In rooms with transcripts, what you say is saved as text.” No transcript is stored in rooms with transcripts off. The question is turned into text by KeyUp, or by the Space’s own transcription provider when the Space uses one and you agreed to it (the app names it). The assistant’s AI company only ever gets the text, never your voice.
Turning Transcribe my voice off turns Ask the AI by voice off too, and KeyUp tells you.
Live facts like weather, news and scores need Let the assistant look things up on, with Anthropic, OpenAI or Google Gemini. With lookups off, the assistant says it can’t look things up here. KeyUp adds no web search to an OpenAI compatible connection. Your provider answers as it does on its own. See Set up the AI assistant.
Ask AI and its question show only in a room where the assistant is on and answers you. In other rooms there is nothing to allow.
An account with no age on file confirms its birth year once before it can use the assistant: KeyUp opens a birth year sheet, and You › Privacy and AI (the web app: You › Privacy and AI) shows Confirm your birth year to use the assistant. on the Ask the AI by voice row until then. The watch says Confirm your birth year on your phone to use the assistant.
Not happy with an answer? In the phone’s message menu on an AI answer, Report this answer sends it to KeyUp with the answer filled in.
The assistant is for people 18 and over. Teen accounts don’t see Ask AI or Ask the AI by voice. If a teen asks anyway, only they see “The assistant is for people 18 and over.” They still hear the room, including the assistant’s answers to others.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.