Get KeyUp

Mute rooms and people

Silence one room, all rooms or one person for a length of time, or turn the room audio off on one device only. You can still talk.

Mute silences rooms and people, not you. Pick what to mute, Notifications, Sound or Both, then a length. For the whole account at once, use Quiet.

Quiet, Mute and Hours. Tap the moon for Quiet, pick how long, choose what still comes through, and turn it off. Captions only, no sound needed.

Mute

Mute silences rooms and people, not you. Pick what to mute: Notifications (its chat), Sound (its live audio and AI answers read aloud) or Both (the default), then a length. The Mute sheet lists This room, All rooms and People muted, each with Unmute. You can still talk, chat and use Replay in a muted room. Calls and pages still come through.

Phone

  1. Quiet › Mute (“Rooms and people”); or long press a room on the Talk tab or in Your rooms; or Room settings › How #room reaches you › Mute this room. All three open the same sheet. You can also open You › Quiet and notifications › Quiet, Mute and Hours › Mute and pick a room from Rooms, even when you are not in a room.
  2. Pick Notifications, Sound or Both, then a length under Mute for.
  3. A muted room shows a bell with a line through it. With Sound muted the room says Muted. You won’t hear this room. with Unmute. Already muted? The sheet has Unmute, and Change to to pick what to mute and a new length.
  4. All rooms mutes every one of your rooms at once (it shows when you have more than one room). Tap it again to unmute all. People muted lists the people you muted, each with Unmute. A person’s sheet keeps its Mute button.
Mute this room, for #shipping: Mark as read, Also listen here, Notifications, Sound or Both, Mute for (1 hour, 8 hours, Until tomorrow morning, Until I turn it back on), Off in #shipping with the same lengths, and Availability for #shipping.
Mute one room.
You › Quiet and notifications › Rooms and mutes: “Tap a room to change its mute, its notifications or Off in the room.” with #General (Not muted), #dispatch and #shipping (Notifications: Mentions only) and #yard (Notifications and sound muted for you · 8 hr left).
Rooms and mutes.

Watch

Swipe up, Quiet › Mute. What to mute cycles Notifications, Sound and Both, then pick a length. All rooms and People muted are in the same list. Muted: Unmute, or Change to.

The top of the watch Controls list: Quiet (Off) and Let through: @mentions.
Quiet, first in the list.

Web app and iPhone

Quiet › Mute, or Room settings (three dots) › Mute this room. Muted: Muted: change or unmute offers every choice again and Unmute.

The web app’s Quiet sheet: Quiet all my devices with Let through, then Mute and Hours.
Quiet in the web app.

Sound on this device

To turn the room audio off on one device only, without touching notifications or your other device, use the speaker button. It is not in the Quiet menu.

Phone

  1. Tap the Sound on / Sound off speaker button on the room screen.
  2. If this phone is set to Doesn’t listen in You › Devices, the button says Off in Devices and opens Devices, where you turn it back on.
  3. You › Devices has the Sound chip for your watch (Auto, On, Off).
The Talk tab in #dispatch: You, Priya and Sam at the top with 3 here, Priya’s last message, a grey Mic off button that says Hold to talk, and the Hold, Tap, Raise and Open mic switch with Sound on and Chat under it.
The Talk tab, ready to talk.
You › Devices: Talk and listen (Talk on watch, listen on phone; Phone only; Watch only; Hear on both, talk from this one), Your devices with Pixel 6a (This phone) and a second device with Remove, Add a device, Keep KeyUp running and Advanced.
Your devices and Talk and listen.

Watch

Settings › Sound › Sound on this watch. Each tap goes Auto (plays the room only when the phone is away), On (always), Off.

Watch Settings › Sound: Sound on this watch set to Auto, “Plays when your phone is away”.
Sound on this watch.

Web app and iPhone

No switch. Disconnect on the room card stops room audio in this tab.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.