While you were away: the missed talks card

Back after a while? One card lists who talked, with Play all and a way to read a talk as text.

When KeyUp comes back to the front after more than 10 minutes away, and people talked in your rooms that you did not hear, it shows one card with who talked. You can play the talks, just for you, or turn one into text.

Phone

On the Talk tab, a card says While you were away: Sam, Jo in #crew (3 talks).
Play all plays the saved talks one after the other, oldest first. Stop stops it. If someone talks live in the room while it plays, it pauses and goes on after the talk.
A room counts as caught up only as its talks finish playing. If you stop early, or a talk fails to play, the rest stay listed. Playing one talk marks it, and the number on the card drops at once. A newer talk played first never hides an older one you have not played.
Show talks lists each talk: the person, how long ago, the room and how long it was, with a play button and Transcribe.
After Transcribe shows Transcribing…, the button becomes Read and opens the text.
The X on the card puts it away.

The Talk tab with a card “While you were away: Jo Park, Sam Ortiz in #dispatch (3 talks)” and the buttons Play all and Show talks. — While you were away.

The same card with Show talks open: each talk with the person, how long ago, the room and how long it was, a play button and Transcribe. — Play or transcribe one talk.

iPhone

In the iPhone app (in private testing), on the Talk tab, the same card says While you were away and who talked. Play all plays the saved talks one after the other, oldest first, and each talk has its own play button.
A room counts as caught up only as its talks finish playing. If you stop early, or a talk fails to play, the rest stay listed. Playing one talk marks it, and the number on the card drops at once. A newer talk played first never hides an older one you have not played.
The X on the card puts it away.

Watch

When the watch comes to the front after 10 minutes away, a card says You missed 2 talks with the first names, like “Sam, Jo”.
Tap the round Play button to hear the saved talks, oldest first. While the playing is paused for a live talk, the card shows Paused while someone talks with a pause icon.
Tap What was said, under Play, to read the room’s transcripts instead. Back returns to where you came from. Tap outside the buttons to close the card.

Web app and iPhone

When you come back to the page after 10 minutes, the Talk tab shows While you were away: Sam, Jo in #crew (3 talks) with Play all, Talks (it becomes Hide talks), Transcribe and Dismiss. A live talk in the room pauses the playing: the card says Paused while someone talks.

Good to know

A talk counts as heard on a device when that device was sent at least half of it with room sound on; otherwise it is missed. Your own talks, people you muted or blocked, and rooms whose sound you muted are left out.
Putting the card away, or clearing Missed talks in a room, marks those talks as caught up on all your devices. Playing does the same, but only as each talk finishes playing. KeyUp keeps only the time you last caught up in each room, for that. After you play a talk, a talk that ended within about a second after it counts as played too, so a talk that ended later than that still shows as missed.
You can play a talk only when a clip was saved: the room has Replay on and the person agreed to it. Clips are removed after the room’s Keep clips for time (1 hour by default), so an old talk may say That talk is no longer available.
Transcribe needs Transcribe my voice on in You › Privacy and AI (the web app: You › Privacy and AI), the person who talked to have agreed to transcription, the room’s transcripts switch on, and a plan with transcripts or a Plus or bigger plan with the Space’s own transcription key. KeyUp says which one is missing. An account that is in the Space only through a pass can’t transcribe: KeyUp says Only members of this Space can transcribe a talk. The text counts in the Space’s transcript hours, unless the Space uses its own key.
The watch shows the card only when sound is on for it, at most once every 5 minutes. It plays through the room’s own sound, for you only.
If someone starts talking live in your room while the missed talks are playing, on the phone, the watch and the web, the playing pauses and goes on after the live talk. If you stopped it yourself, it stays stopped.
On the watch, tapping Play while someone is talking starts paused and plays once the talk ends, and it checks again before each clip. A watch with Open mic or Raise ready but not sending is not counted as a talk, so it does not pause the clips. On the web, your own talk pauses the playing too.
For each talk that someone in the room did not hear, KeyUp keeps who talked, when and for how long, and which people in the room missed it, for 48 hours. It is used for nothing else, and you only ever see the talks you missed. See the Privacy Policy.
Not the same as You missed 2 talks · Play on a room screen, which opens that room’s History. See Replay and History.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.