Room settings and room PINs

Rename a room, choose who can see and join it, ask for a PIN, set how people talk, and switch features on.

Owners and admins edit a room in Room settings. Everyone else sees a read-only summary with How #room reaches you, Who can join, Room talk rules and Leave room. The everyday choices are in the main list. The rest are in one Advanced fold. See Basic and Advanced settings.

Room settings

Phone

In the room, tap the gear icon (Room settings).
Top: How #room reaches you (one screen for the room’s Mute this room, Off in #room, Also listen to this room for a walkie room that is not yours, and Notifications), then Name and Description, Kind of room.
Keep a copy of talks: one sheet with Nothing, Voice clips or Voice and text, and both keep times, Keep clips for and Keep transcripts for, up to what your plan allows. Then Translate talks and Assistant in this room (with its wake phrase). These save at once.
Who can join: Who can see it (Everyone in the Space, Hidden, Anyone can find it), Who can join (Everyone in the Space, Only certain roles, Only people I pick, Only people with an invitation), Allow guests and Ask for a PIN.
People in this room: moderators, remove and ban. Then Save changes.
Advanced: Room talk rules (how this room works for everyone, not your own settings in You › Talk): Allowed ways to talk, One at a time or Everyone at once (with Up to N at once, how many can talk together), Moderators can cut in, Max talk time and Open mic silence release; Limits › People in the room (the room size), which starts on Everyone in the Space (the most you can pick is what your plan allows plus your guests, and the sheet says Your plan allows 15 people across your Spaces.); Availability (Always on, My schedule, Custom for this room, Off, Follow room hours); Clear history. At the bottom: Archive room, Leave and Delete room. Max talk time and Open mic silence release save as soon as you pick them.
Connected at once and Messages to keep are gone: how many can be connected follows your plan, and messages are kept for your plan’s room history.

Room settings for #dispatch: Space settings, Name and Description, Kind of room (Walkie room or Chat room), Keep a copy of talks (“Voice clips for 1 hour, text for 7 days”), Translate talks, Assistant in this room, Who can join, People in this room and Advanced. — Room settings.

Room settings with Who can join open: Who can see it (Everyone in the Space or Hidden), Who can join (Everyone in the Space, Only certain roles, Only people I pick, Only people with an invitation), Allow guests and Ask for a PIN. — Who can join.

Web app and iPhone

Room settings (the three dots on the room card): Availability and Mute this room (Muted: change or unmute while it is muted) for everyone; Keep a copy of talks (with both keep times), Room size (Everyone in the Space to start, with the same plan sentence), Talk limits and Clear room history for owners and admins. The other tuning is under Advanced.

Watch

No room editor on the watch. Swipe up, In this room shows who is here and recent talk, and the room size as Everyone in the Space or a number.

Rooms with a PIN

An admin can ask for a 4-digit PIN to join a room. Rooms with a PIN show PIN.

Set a PIN (owners and admins)

Phone

Room settings › Who can join › Ask for a PIN, then Save changes.

Join a room with a PIN

Phone

You see Enter the room PIN. Type it and tap Join room.

Watch

Tap a room that shows PIN. A number pad opens. A wrong PIN says Wrong PIN. Try again.

Web app and iPhone

Type it in the Room PIN box on the invite join form.

Good to know

A private room shows the line Space owners and admins can open this room. in its info, on the phone, the web app and iPhone. It means the Space’s owners and admins can join even though nobody added them. A room anyone in the Space can see does not show it. Not on the watch.
Room size only limits one room. Your plan’s people limit still applies to the whole Space, whatever number a room has. A room you made before this change keeps the number it had, and shows it no higher than your plan allows. Nothing changes until you save the sheet. On an older version of KeyUp this row is called People in the room, and Allowed ways to talk is called Ways to talk.
When the plan leaves a feature out, its section shows one line instead of the switch, like “Transcripts are on Crew plans and up.”
A Space on Plus or a bigger plan that uses its own transcription key has Voice and text too (on Plus and Plus 10, up to 20 hours of audio a month). See Use your own transcription key.
A walkie room with Voice and text has a Translate talks row under Keep a copy of talks, to show each talk in up to three other languages. It says that it needs text (transcripts) on in this room when text is off. See Translate talks.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.