When someone calls for help, and who gets it

Phone

1. A loud notification says Call for help from Sam in #crew, with the note under it and Open. When Sam is your friend it also has Call back. It shows at once with a sound and a strong buzz, then fills in the names and the note. It does not take over the screen like a call. While the call is still open it repeats: up to 4 more times, 30 seconds apart, the same notification each time with the newest note and names, and a sound. That is at most 2 minutes of noise. Once someone marks it handled or the sender closes it, the repeats stop. Swipe the notification away, or tap it, and your phone stays quiet for that call: the card on the Talk tab stays and keeps up to date, and everyone else is still alerted.
2. On the Talk tab, every open call in any of your rooms or Spaces shows at the top, whether you have joined that room or not: the same red banner, with the room’s name and Open. The room’s own banner says Sam called for help 2 min ago with the note. Listen plays Sam’s last talk when one was saved. Call back calls a friend. Handled closes it. Report sends a hostile call to KeyUp, with its note.
3. KeyUp on screen but Android blocking the notification? KeyUp shows its own alert across the screen, with a sound.

Watch

1. The same alert shows on the watch as a notification. Open it to go to the room.
2. The repeats (up to 4 more, 30 seconds apart) update it on the watch too, and the watch sounds each time. Swipe the alert away and the watch stays quiet for that call. A first alert that reached the watch late does not make the next repeat silent.

Web app and iPhone

A red banner says Sam called for help 1 min ago with Open and Hear it (when a talk was saved). The repeats (up to 4 more, 30 seconds apart) refresh the banner and play the siren again, once every 30 seconds at most. Owners, admins and moderators have Handled. Everyone has Dismiss, which only quiets this browser: the banner shrinks to a small line, Silenced on this device. Others are still being alerted., and nothing is sent to anyone. On that small banner, Dismiss hides a call you can’t handle. A siren plays while the page is open. With notifications turned on, a call for help also arrives as a notification when the page is closed or out of sight, and it stays until you tap it or someone marks the call handled, which also takes the banner down. Close the notification, or tap it, and this browser stays quiet for that call too. The web app says when this browser can’t alert you. Call back and Report are on the phone. On iPhone that needs the Home Screen app and iOS 16.4 or later. Browsers can be slow or quiet about notifications, so for this alert the Android phone and the watch are still the dependable receivers.

iPhone

In the iPhone app (in private testing), the alert arrives only while KeyUp is open, and the open call shows at the top of the Talk tab. It can’t alert you while KeyUp is closed or the phone is locked, so for this alert the Android phone and the watch are the dependable receivers.

Phone

1. Open Space settings › Call for help.
2. Switch Call for help off, or leave it on and pick Who gets it: Admins (the Space’s owner, admins and moderators) or Everyone (everyone in the Space). The same screen says Not an emergency service. Call your local emergency number first.

Web app and iPhone

Space settings has Call for help and Who gets it for owners and admins.