Download your data

Get a copy of your account, rooms and messages.

What it is

KeyUp can give you a file with a copy of your account, rooms and messages.

When to use it

Use it to keep a copy, or before you delete your account.

How to do it

  1. Go to You › Account › Download my data. KeyUp shows Getting your data ready…

    Download my data.
  2. When Save or share your data opens, save the file to your phone or send it to yourself.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.