Download or email your data

A text copy of your account, rooms and messages in one file. No photos or voice notes.

The file has your profile, messages you sent, transcripts of your own words, friends (names), Spaces and rooms, devices, settings, every call in your history, your direct chats with their Delete messages after setting, your questions to the assistant, assistant memories, and problem reports. It never includes passwords, keys or other people’s private details.

Download my data

Phone

You › Account and plan › Download my data (“A text copy of your account, rooms and messages. No photos or voice notes.”). Share or save the file.

You › Account and plan: Email, sign-in (Password only), Change password, My plan (Crew 15), Reminders, Download my data and Advanced.
Account and plan.

Watch

Settings › You › Account › Advanced › Download my data: Get my data, then share to an app on the watch.

Web app and iPhone

You › Account › Download my data.

Email my data to me

Web app and iPhone

You › Account › Email my data to me. It shows when your account has a confirmed email.

Phone

Phone and watch download the file. Only the web app emails it.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.