Simple mode

Phone

1. Talk is your group. At the top is the group’s name. Under it you see who is here, with their names. When someone talks, their face grows and a line says who is talking.
2. While nobody else is in your group yet, the Talk screen says Invite someone to start talking. After you make a link it says Your invite is ready., with Share again and Copy link. If someone joined but has not opened KeyUp it says Sam joined your group. Waiting for Sam to open KeyUp., then Nobody else is here right now. or Sam is here. Tap to talk.
3. When someone joins from your invite, KeyUp can show {name} joined {room} with Tap to talk. (or Say hi. in a text room) and an Open action. After you share an invite, it may also ask Want to know when they join? so a notification can reach you.
4. The big button is always the talk button. While you are alone in the group, Test my microphone sits under it: tap it, say something, and you hear yourself back (Microphone test. Only you hear this.). Nobody else hears it and nothing is kept.
5. While you are alone in the group, the Talk screen also has the link See how talking works. It opens Getting started in your browser. Nothing plays in the app. You can also open Help from You › Help.
6. A moment after you stop talking, the line under the talk button can say who heard you, for example Heard by Priya. Only you see it. See See who heard your talk.
7. Missed some talks? When the room keeps a copy of talks, a card says how many, for example You missed 3 talks · Play. Tap it to open them in Replay and play them. The card shows only when something was missed. See Keep a copy of talks.
8. The big button in the middle is how you talk. Tap it once to talk, and tap it again to stop. If you would rather hold the button while you talk, open You › How you talk (or Talk style in Classic look) and pick Hold. Raise and Open mic are there too.
9. Under the talk button is a wide Sound on button. Tap it and it says Sound off: this phone stops playing the group, and you can still talk. A note under it says Sound off on this phone and People in the room see a Quiet mark on your picture. Tap it again to hear the group. It is the same switch as Sound on this phone in full KeyUp, and it changes only this phone, not your watch.
10. While your group is small, an Invite someone button sits under the talk button. When three or more people are in the group, it moves to a small icon at the top.
11. The Messages tab opens this group’s chat. A number on it shows messages you have not read.
12. In more than one talk room? The room’s name shows under the group’s name. Tap it to see your rooms and switch.
13. At the bottom there are four tabs: Talk, Messages, People and You. (Classic look in Simple mode still uses Talk, Messages and More.)

Phone

1. Tap Start a group. Your group gets a name for you; after your first two-way talk KeyUp offers Name your group with Save and Not now. You can rename it any time from People (your Space) › Space settings (in Classic look: More › People › Space settings).
2. Tap Continue with Google and pick your Google account. There is no password to make. KeyUp then asks your name, a username (filled in for you) and the year you were born. Tick I agree to the Terms and Privacy Policy and tap Create account.
3. Rather not use Google? Under Or use a name and password, type your name and choose a password, give the year you were born, and tap Create account. KeyUp asks for the year once, to follow the age rules. It does not ask for an email now (see Add an email below).
4. With a name and password, there is no username box to fill in. KeyUp makes your username from your name and shows it on one line, for example Your username: alex.r, with Change if you want a different one. Only when your name gives no username (a very short name, or letters a username can’t use) does a username box open.
5. There is no box for an invite code either. Got an invite link? Go back and tap I have an invite link to paste it.
6. Two short screens follow, one question each, with an Allow button. First the microphone: KeyUp needs your microphone so people can hear you. Then notifications: So you hear people when your phone is locked. There is no crash-reports switch on these screens.
7. You land in your group’s Talk screen. Tap the big button to talk.
8. Tap Invite someone to bring in the others.

Phone

1. Tap Invite someone.
2. Choose To stay (a lasting member of your group) or Just for a while (a guest pass that ends on its own).
3. KeyUp makes a link and opens your phone’s share sheet. Pick how to send it, for example a text message.
4. Want to say who the link is for, for example “Mom”? Tap Options. They see their name when they open the link.
5. A To stay link works for one person and lasts as long as your plan allows. Want a guest pass for several people, or other options? Tap Options.
6. Each person who joins counts toward your plan, the same as in full KeyUp.
7. When your plan has no room for more members, a line under the button says The plan has no room for more members, so no one can join with a member link until a spot frees up.
8. On Free with 3 of 3 people, the line does not show if you have not had your free trial yet: the 4th person who joins starts a free 14-day Crew trial (once per owner), so the link still works.
9. After you share, KeyUp may ask Want to know when they join? so a notification can reach you. When they join, you can see {name} joined {room} with Tap to talk.

Web app and iPhone

1. The same Invite someone sheet: To stay or Just for a while, and Who is this for?. A link works for One person unless you pick more. A To stay link lasts as long as your plan allows.
2. KeyUp may ask Want to know when they join? once. Not now ends the offer; you can turn notifications on any time under You › Notifications.

Phone

1. Check your name: the screen says Your name in the group: and the name, for example Your name in the group: Mom. Tap Change if it is wrong.
2. Enter the year you were born. KeyUp asks once, to follow the age rules.
3. Tick I agree to the Terms and Privacy Policy. Tap either name to read it first. Join stays off until the box is ticked. Then tap Join.
4. The microphone is asked the first time you talk, so tap Allow then. After you join, a card on the Talk screen asks once about notifications (Android 13 and newer), so you hear when someone calls you.
5. You are in the room. Tap the talk button to talk. Said Not now to notifications? After your first talk, KeyUp asks once more: Want to hear Sam when your phone is locked? (with the name of someone in your group). Say yes, so talks reach you.
6. Some invites cannot be joined this way, for example a guest pass, a group with someone under 18, or a group for adults only. Then KeyUp shows the usual join screen, where you join with a guest pass or with an account. A new account there needs only your name, a password and the year you were born.
7. No KeyUp on the phone yet? Open the link, install KeyUp from Google Play and open it. See also Join your crew’s Space.

Web app and iPhone

1. On an iPhone or a computer, or without the app: open the link and tap Join in your browser. A To stay invitation makes you a member here too, not a guest.
2. Your name is filled in if the person who invited you gave one. Change it if it is wrong.
3. Enter the year you were born, tick I agree to the Terms and Privacy Policy (either name opens it) and tap Join. Join stays off until the box is ticked.
4. You have no password yet. This browser stays signed in, but a browser can clear what it keeps, so add a password or Google so it can’t be lost. See Keep your account.
5. If the group’s plan has no room for more people, you see This group has reached its limit. Ask the owner. and nothing is made.
6. Some invites cannot be joined this way, for example a group with someone under 18 or a group for adults only. Then you see the usual join form, where you join with a guest pass or with an account.

Phone

1. The next day, a card on the Talk screen says Add an email so you can get back in if you lose your phone.
2. Tap Add email to add one, or Not now to put the card away.
3. You can add an email any time in You › Account (in Classic look: More › All settings and features › Account and plan).

Phone

1. To be able to sign in on a new phone, tap Keep your account under You (in Classic look: More › Keep your account). It also shows your KeyUp username, which looks like mom.k3f9q.
2. Add Google, or set a password. With a password you can also add an email, so you can reset it later.
3. If your phone has a screen lock, KeyUp first asks you to unlock it (Confirm it’s you), so someone holding your unlocked phone can’t take your account.
4. After a day, a card on the Talk screen reminds you.
5. Keep your account before you buy a plan or start a group of your own. Until then KeyUp says Keep your account first: add Google or a password, then try again.
6. Signing out before you keep it means you can’t get back in. KeyUp warns you first: Your account has no password yet. If you sign out now, you can’t get back in. Keep your account first.
7. To delete an account you never kept, use Delete account on this phone under You › Account › Advanced (in Classic look: More › All settings and features › Account and plan › Advanced). No password is needed. Lost the phone? See Joined with an invite link?.

Web app and iPhone

1. Joined in a browser? It stays signed in on that browser, and that is your only way in until you keep the account. A browser can clear what it keeps (Safari can, after about a week without opening KeyUp), so add a password or Google so it can’t be lost. Tap Keep your account under You (in Classic look: You › Account › Set a password). It also shows your KeyUp username.
2. Add Google, or set a password. Google is not offered in the web app added to an iPhone Home Screen or in the Windows app; set a password there. With a password you can add an email under You › All settings › Account.
3. From the day you join, a card on the Talk tab offers Keep your account until you do.
4. Clearing this browser’s data or signing out before you keep it means you can’t get back in. Sign out warns you first with the same sentence.
5. To delete an account you never kept: You › All settings › Account › Delete account. No password is needed.

Phone

1. Call for help, in red, when your group has it turned on and has 3 or more members. With only two of you, call the other person instead. See Call for help.
2. Quiet: quiet for 1 hour, until tomorrow morning, or turn Quiet off.
3. Talk style: tap to talk, or hold to talk.
4. People: everyone in your group, and your friends.
5. Your name and picture: tap Your name to change the name others see (up to 10 changes an hour).
6. Sound check: hear how you sound.
7. Add my watch, when you have no watch yet.
8. Keep your account, when you joined from a link and have no password yet.
9. Language.
10. Your plan, for the person who owns the group.
11. Help: this page.
12. All settings and features: every setting KeyUp has.
13. Switch to full KeyUp: shows every button and setting. You can come back any time.

Phone

1. Quiet, Mute and Hours: You › Quiet.
2. Hold, Raise and Open mic: You › How you talk. More talk settings are in You › All settings › Talk.
3. Room settings, Replay and transcripts: open your room on Talk. Space settings: open your Space on People.
4. Your plan: You › Your plan, for the person who owns the group.
5. People and your friend code: the People tab.
6. Devices: You › Add my watch when no watch is added, or You › All settings › Devices.
7. Theme, colors and language: You › All settings › Look and language. In Classic look these settings are under More.
8. One-time tips, and the Sound check and watch cards, are off in Simple mode. They come back in full KeyUp.

Watch

1. First time: the watch asks for the microphone, then for notifications (on Wear OS 4 and newer), so calls and alerts show on your watch. Next it asks Talk with the screen off? and explains what that needs (see Screen-off crown talk): Agree and open settings, or Not now. Then it goes straight to the talk screen. Under the talk button it says Turn the crown to talk (on a Galaxy Watch, Turn the bezel to talk) until your first talk. Turn it to talk, and turn it back to stop.
2. Swipe up for the new Menu: Messages, Quiet, People, Settings, Rooms (only if you are in more than one talk room) and More. More opens the remaining actions, including Switch to full KeyUp and Stop KeyUp. Classic look keeps the older Simple list.
3. Talking with the screen off: after your fifth talk with the crown, the watch asks once: Talk with the screen off too? Tap Set up to turn it on (the watch explains what it needs first), or Not now, or swipe it away. You can set it up later in Menu › Settings › How you talk.
4. The talk screen itself is the same as in full KeyUp.
5. Switch on the watch: in Simple mode, swipe up and tap More, then Switch to full KeyUp, just above Stop KeyUp. In full KeyUp, swipe up and scroll to the end of the list: Simple mode is just above Stop KeyUp. A guest only gets the way out of Simple mode.