Transcript hours by plan

Transcripts use the Space owner’s monthly hours. Crew has 9 to 37 hours; Business has 1.5 hours for each person, pooled; the free trial has 2 hours.

Transcripts are the only feature counted in hours. They use the Space owner’s monthly hours, shared by all their Spaces. Free, Plus and Plus 10 don’t include transcript hours. Crew 6, 10, 15, 20 and 25 have 9, 15, 22, 30 and 37 hours a month. Business has 1.5 hours a month for each person, pooled for the whole team. The free 14-day trial has 2 hours in total. A Space with its own transcription key uses no hours: Plus and Plus 10 allow up to 20 hours of audio a month through it, and Crew and Business have no limit.

Phone

1. Space settings › Transcripts: Hours used, Hours left, Resets on and Hours by room.
2. The Plan card also shows the hours, for example “Transcript hours: 2 h of 22 h this month” on Crew 15. During the free trial it counts the trial’s 2 hours in total instead of a month.

Watch

Hours show on the phone. A room on a plan without hours says “Transcripts are on Crew plans and up.”

Web app and iPhone

Hours show on the phone. New room on the web says “Transcripts: not in your plan” when the plan has none.