Get KeyUp

Sign out, sign out everywhere, or stop KeyUp

Sign out of this device, every phone and watch at once, or just stop KeyUp listening.

Sign out ends this device. Sign out everywhere ends every phone and watch on your account. Stop KeyUp keeps you signed in but stops it listening until you open it again.

Phone

  1. You › Account and plan › Sign out, and You › Account and plan › Advanced › Sign out everywhere.
  2. You › Stop KeyUp on this phone. KeyUp asks Stop KeyUp? and says Rooms stop. Calls, messages and Calls for help still come through. Tap Stop and it stops at once.
You › Account and plan: Email, sign-in (Password only), Change password, My plan (Crew 15), Reminders, Download my data and Advanced.
Account and plan.

Watch

  1. Settings › You › Account › Sign out (tap twice); Sign out everywhere is under Advanced there.
  2. Settings › You › Help › Stop KeyUp (it is also in Settings › You › Account). The watch asks Stop KeyUp? with a one-line note under it, and Stop and Cancel are both in view without scrolling. The note says Rooms stop. Alerts still come. Under Cancel, a second note says the crown and Raise stop too until you open KeyUp again (on a Galaxy Watch it says the bezel). Tap Stop and it stops at once. There is no countdown and no Undo: open KeyUp again to start it.

Web app and iPhone

  1. You › Account › Sign out. It signs out only this browser. On a guest pass, or an account you never kept, KeyUp warns you first, because you can’t sign back in.
  2. Disconnect on the room card stops listening in this tab.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.