Get KeyUp

Join your crew’s Space

Open the invite link your crew sent, or accept their invitation on the People tab.

A Space is your crew’s group, with its own rooms. You join it with an invite link (as a guest or with your account), or by accepting an invitation sent to your account.

Join from an invite. Open the link, check your name, enter your birth year, tap Join, allow the microphone, talk, say yes to notifications, and add an email or a password under You. Captions only, no sound needed.

Phone

  1. Open the link. It opens in KeyUp and shows where it leads.
  2. New to KeyUp? Pick Continue as guest, Create account or I already have an account.
  3. If the room has a PIN, type it. In an Adults only (18+) Space, tick I’m 18 or older.
  4. Right after you join with your account, or make one or sign in from the invite, KeyUp asks for the microphone the first time you talk, so tap Allow then. Once after you join, a card on the Talk screen asks about notifications (Android 13 and newer), so you hear people when your phone is locked. If this phone already allowed them, the card doesn’t show.
  5. You land in the room. Tap Join this room if KeyUp asks.
  6. No KeyUp yet? Open the link and tap Join in your browser: nothing to install. Or tap Get KeyUp on Google Play, install it and open it. KeyUp takes you to the invitation when you open it within a week of installing. If it doesn’t, tap the link again.
  7. The link came to another device? On the phone, open KeyUp and tap I have an invite link (Join with a link under More ways to sign in), then paste it.
Right after joining: a banner says “You joined Riverside Crew” and the room screen offers Join this room.
You joined the Space.

iPhone

  1. In the iPhone app (in private testing), open the link in Safari and tap Open in KeyUp under Join in your browser.
  2. Signed in: KeyUp shows the invitation. Type the room PIN if it asks, then tap Join (or Not now).
  3. Signed out: Join as guest opens with the invitation filled in. Join with your name, or tap Sign in or Create account, and KeyUp shows the invitation once you are in.

Web app and iPhone

  1. Open the link and tap Join in your browser. On a computer it is the only button.
  2. A To stay invitation makes you a member. The card says Invitation, and your name is filled in if the person who invited you gave one. Enter the year you were born, tick I agree to the Terms and Privacy Policy and tap Join. See Join from an invite.
  3. A guest pass: join with Your name and tick I agree to the Terms and Privacy Policy (Join stays off until you do), or sign in. Signed in already? KeyUp asks Join with your account?
  4. You stay signed in on this browser, so closing the tab is fine. Open the same link again and you land back in the room. A guest pass ends when its time is up. Safari can clear what it keeps after about a week without opening KeyUp; add a password or Google to a To stay account so it can’t be lost.
  5. Someone else already signed in on this browser with a guest pass or an account with no password? KeyUp says who and asks: Join as that person, or Not that person, Sign out first. Your link is not used until you choose.
The guest form: “You’re invited to #dispatch”, Join as a guest with Your name and Join as guest, or sign in below.
Join as a guest.

Watch

The watch can’t open links. Open the link on your phone or in a browser; your watch follows you into the Space.

With an invitation to your account

Phone

  1. A notification says who invited you. Go to People › Invitations.
  2. Tap Join (or No thanks).
A notification at the top of the Talk tab: “Alex Rivera invited you to Riverside Crew. Tap to join or say no thanks.”
An invitation arrives.

Watch

Swipe up, tap Friends › Waiting for you, then Join or Decline.

Web app and iPhone

Go to People › Invitations and tap Join (or No thanks).

An invite link first shows where it leads. A To stay link makes you a member. A guest pass lets you join with your name only, or with your account. A room with a PIN asks for it, and an Adults only Space needs I’m 18 or older ticked.

Phone

  1. Open the link in KeyUp, or paste it: Your rooms › Manage Spaces › Join with a link, or the People tab card Got an invitation? Paste it here.
  2. New users see You’re invited with Continue as guest, Create account or I already have an account.
  3. A link that needs an account (from a Space with a member under 18) has no guest choice. It says This Space has members under 18. and Sign in or create a free account to join.
Right after joining: a banner says “You joined Riverside Crew” and the room screen offers Join this room.
You joined the Space.

Web app and iPhone

  1. The link opens a page with Join in your browser, which works right away with nothing to install. On a computer it is the only button.
  2. A link that no longer works (the pass ended or the group was deleted) says This invite isn’t active anymore. Ask for a new link.
  3. A To stay link opens Join and the group’s name: your name, the year you were born, and the PIN if the room has one. A guest pass opens a guest form (Your name, PIN, I’m 18 or older). Either way you can sign in instead. Signed in already? It asks Join with your account?
  4. A link that needs an account shows no guest form. It says This Space has members under 18. and Sign in or create a free account to join.
The guest form: “You’re invited to #dispatch”, Join as a guest with Your name and Join as guest, or sign in below.
Join as a guest.

Watch

The watch can’t open links. Open them on the phone or the web.

Answer an invitation

Invitations from a friend or an admin wait for you until you answer.

Phone

People › Invitations: Join or No thanks.

A notification at the top of the Talk tab: “Alex Rivera invited you to Riverside Crew. Tap to join or say no thanks.”
An invitation arrives.

Watch

Swipe up, Friends › Waiting for you: Join or Decline.

Web app and iPhone

People › Invitations: Join or No thanks.

iPhone

In the iPhone app (in private testing), a new invitation or friend request shows a banner only while KeyUp is open, and the same People › Invitations list is there, with No invitations when it is empty. It can’t alert you while KeyUp is closed or the phone is locked.

Still stuck? Email [email protected]. Tell us your phone and watch model and what you tried.